Consistent Leaders – Respected Leaders

One of the important but often overlooked traits of a good leader is consistency.  There is absolutely no faster way of confusing and disheartening an employee than to place him/her* under a fickle and inconsistent supervisor.  I know, I’ve been there.  Of the many areas in which it is important for you, as a supervisor […]

12 Principles for Conflict Resolution

Arrest it before it gets ugly – step in, get in between, don’t hold back – un-confronted conflict festers and only gets worse, IT NEVER RESOLVES ITSELF. There are two sides to every conflict – it takes two to tango – hear out both sides. Be decisive but keep in mind that you are not […]